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FAQ
HOLIDAY MARKET
POLICIES,
TERMS & CONDITIONS

CHALET BOOKING FEES ARE NON REFUNDABLE

VENDOR APPLICATION

The Buffalo Holiday Market is a local seasonal artisan market and vendors are selected based on product and selection  quality/availability. 

The application is for all Buffalo Holiday Market events for the 2024 year. Only one application is needed for all of our events. 

We accept applications from vendors with products that are:

  • Great holiday gifts

  • Unique

  • High-quality

  • Handmade/crafted

  • Traditionally German/European

  • Ethically produced 

We do not accept applications from vendors with:

  • Direct sales & multi-level marketing (Mary Kay, LulaRoe, It Works, LipSense, Scentsy, etc).

  • Wholesale distributors

  • Products using licensed imagery and brands

  • Weapons

  • Products with hateful and divisive messages

MARKET BOOKINGS

Chalet Sizes are as follows:

Standard Chalet: 8ft Tall x 8ft Wide x 4ft deep 

XL Chalet: 8ft Tall x 10ft wide x 6ft deep

Each Chalet will have an awning that opens and is able to be locked each night (you must provide your own locks).

No extra tables or table risers allowed outside of the chalet.

If you would like to run a generator please indicate as such on the application. If a generator is going to be used it MUST be a noise cancelling generator and is subject to the Buffalo Holiday Market approval.

Your chalet is your space, so please work with what you have and please respect the space of the people around you. This includes leaving chalet doors closed during the market for safety and walkability of the market.

Chalets must be emptied and cleaned (broom swept and all items removed) at the end of the night unless you are a daily/weekly vendor, at which point Chalets must be emptied and cleaned (broom swept and all items removed) once your date is complete.

All chalet booking fees are non-refundable. NO EXCEPTIONS. Due to the nature of the Holiday Market and its very busy but short season we are unable to accomodate refunds or transfers of chalet bookings.

Smoking is strictly prohibited on market grounds. Smoking inside the chalets will result in immediate removal from the

market and all fees and deposits forfeited.

VENDOR DEPOSIT

Your Acceptance into the 2024 Buffalo Holiday Market Series will require a Deposit in order to secure your Market dates. 

 

A Deposit must be on file for each Market in order to be considered "booked" for market dates. If you plan on attending all 3 markets this year we must have 3 separate deposits on file.

All Deposits paid by credit card or paypal (if and when refunded) will be refunded minus the processing fee. For full refunds of deposits  (if and when refunded)  please mail a check to:

Buffalo Holiday Market

223 South Park Ave

Buffalo, NY 14204

Deposits will be refunded (where applicable) NLT the 30th of the following month after the close of the market.

VENDOR FEES/INFO

Vendors must remain set up at their space until the close of the Buffalo Holiday Market. If something comes up, please notify us by email. If you sell out of your goods during the market, you are expected to stay until closing. Bring marketing material to hand out if needed.

No music is allowed in the chalets as we will have music playing throughout the event. 

Vendor Fee Includes:

  • Usage of secured, covered chalet

  • Venue Space

  • Snow Removal 

  • Custom signage on your chalet

  • Marketing outreach to over 600,000 local customers

  • Guaranteed partnership of vendors means no chalet is empty during market season

  • Supplies (Garbage bags, toilet paper, cleaning supplies, etc.)

  • Dumpster (Receptacle and Removal)

  • Bathrooms

  • Event Photographer/videographer

  • Costume Characters (Santa, etc.)

  • Insurance

  • Event Websites

  • Event staffing

  • Advertising/Promotion: 

    • Social media platform ads

    • Banners

    • Radio Ads

    • NEWS TV Ads

    • Digital Billboard (new this year)

    • Printed Flyers in local businesses

    • Website traffic of over 600k

VENDOR SPOTLIGHTS

Vendors must complete the vendor registration form properly in order to be featured on any social media/marketing. Please upload photos on a computer (not a phone)

PERMITS/OTHER ITEMS

In order to sell food at the Buffalo Holiday Market, vendors must have a certificate with the Health Department saying they are permitted to sell food. Vendors should contact the NYS Department of Agriculture & Markets, if they haven't done so already. This is for consumer safety of both the vendor and the buyers. Please let us know if you are registered and let us know if you have any questions. Only the vendors that have already cleared it with us are allowed to sell food/beverages. NYS law requires all food vendors to have proper permits in order to sell food at the Buffalo Holiday Market. Those vendors will need to provide proper documentation, which they can just keep on hand at their table.

No commissions on artist's sales will be retained by Buffalo Holiday Market LLC or Loaded Lumber LLC. However, all participating vendors are responsible for collecting and paying the appropriate New York State Sales tax on all items sold. By agreeing to be a vendor, you acknowledge that you have been made aware of this and cannot hold the organizers of the Buffalo Holiday Market LLC, Loaded Lumber LLC, MJS Holdings, Buffalo Collective LLC, or any of the market’s sponsors responsible should you be found in transgression of this procedure.

If for some reason you can’t attend the event, please let us know by emailing us. Vendor fees are nonrefundable.

After having reviewed all applications as well as signed Terms & Conditions, the Buffalo Holiday Market team will reach out via email to confirm approval. Please note that the contract will only become binding upon application confirmation via invoice (see Phase 4 of the application process above) by the Buffalo Holiday Market team.

Buffalo Holiday Market LLC, Loaded Lumber LLC, MJS Holdings, Buffalo Collective LLC, and their sponsors shall not be responsible for or liable to vendors for any loss, damage, injury that may result to vendors or their property from any source or any cause whatsoever. The vendor hereby releases and waives any claims against Buffalo Holiday Market LLC, Loaded Lumber LLC, MJS Holdings, and Buffalo Collective LLC related to such loss, damage, liability, injury, and/or destruction.

The Buffalo Holiday Market  is not liable for the cancellation or rescheduling of the event due to Force Majeure, any circumstance beyond its control, including without limitation, the following: weather, damage or unavailability of the event facility, compromised safety, acts of God, war, protest, police action, failure of utilities, or other causes. The Buffalo Holiday Market will use reasonable efforts to try to postpone or reschedule the Buffalo Holiday Market.

The Buffalo Holiday Market reserves the right to decline, reject, and prohibit any applicant for any reason whatsoever.

The Buffalo Holiday Market does not discriminate on the basis of race, ethnicity, color, religion (creed), gender, gender identity, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operation.

The Buffalo Holiday Market does not support hatred toward people or otherwise demean people based upon race, ethnicity, color, religion (creed), gender, gender identity, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, or items/content that promote organizations or people with such views.

Terms and Conditions ("Terms")

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.buffaloveholidaymarket.com website (the "Service") operated by Buffalo Holiday Market LLC ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

 

Communications

By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

 

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. Availability, Errors and Inaccuracies We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service. We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

 

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

 

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness. By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms. buffaloveholidaymarket.com has the right but not the obligation to monitor and edit all Content provided by users. In addition, Content found on or through this Service are the property of buffaloveholidaymarket.com or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

 

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

 

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to buffaloholidaymarket@gmail.com, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims". You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.

 

DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

     - an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;

     - a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;

     - identification of the URL or other specific location on the Service where the material that you claim is infringing is located;

     - your address, telephone number, and email address; - a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

     - a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

 

You can contact our Copyright Agent via email at buffaloholidaymarket@gmail.com.

 

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by buffaloveholidaymarket.com. buffaloveholidaymarket.com has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that buffaloveholidaymarket.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

 

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Indemnification

You agree to defend, indemnify and hold harmless buffaloveholidaymarket.com and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

 

Limitation Of Liability

In no event shall buffaloveholidaymarket.com, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. buffaloveholidaymarket.com, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

 

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

 

Governing Law These

Terms shall be governed and construed in accordance with the laws of United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

 

Contact Us

If you have any questions about these Terms, please contact us at buffaloholidaymarket@gmail.com

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